Realityworks Star: Volume 1 Issue 6 June 2007
Issue Date: August 16, 2007

It sort of tickles and you’ve got a hankering for loose-leaf?
We've got that back-to-school feeling

Get your pencils readyCan you feel it? Whether you’re an educator, a parent, a mall shopper, a driver stuck in traffic behind a big yellow bus, or the alumni of some hallowed institution that retains a piece of your youth (or a piece of your gum) . . . you can’t deny back-to-school season.

It’s predictable, like the birds* returning to Capistrano, the ebbing of the tide, the falling of the leaves. When the calendar turns to August we’re getting ready for something. Students go into denial, parents look forward to routine, teachers spruce up their bulletin boards, and the rest of us find ourselves straightening our desks and getting haircuts.

Around here, we’re preparing to ship out more truckloads of Babies, and getting ready to show you something brand new. Getting the urge for a crisp pair of pants? Stocking up on sticky notes? Putting fresh lead in your pencil? You’ve got it, too!

If you’re  an educator and you’re preparing to use our products this fall, let us know if we can help (take two apples and call us in the morning). Check out our Baby Goes Back to School articles for helpful tips. Share a story about your program with our newsletter readers. Let your product consultant know how it’s going. Call Product Support for operational help and encouragement.

And even if you’re not going back to school, best of luck fussing with your files, alphabetizing your spices and color-coding your Crayolas. See you in September.

 

Baby Goes Back to School
Out of the box and into a new year

  Baby charging up
  Click picture for a larger view

Surprisingly, RealCare® Baby—the smartest baby you’ll ever meet—is still not programmed to take care of itself. If you’re bringing your infant simulators out of storage for your fall programs, we have a few tips to get you off to a smart start:

  • Charge up your RealCare® Baby II-plus models at least
    a day before you plan to use them
  • If you’re using RealCare® Baby II, with removable
    C batteries, install fresh batteries
  • If applicable, install fresh batteries in the handheld
    control unit
  • Organize your accessories to make sure each Baby has a set of two diapers (green patch and yellow patch), at least one ID, and a bottle
  • Review your operating handbook and run through a couple of demonstrations and simulations for practice

If you have questions or need any assistance as you prepare or program your simulators, feel free to contact Product Support. We’re here for you and the call is free!

Product Support hours are Monday through Thursday 7 a.m. to 6 p.m. and Fridays 7 a.m. to 5 p.m. Central Standard Time USA. Call 800.830.1416 or 715.830.2040, or email productsupport@realityworks.com anytime.

Your Back-to-School Tip from the Training Department

Did you know we have a training department? Well, let the training begin now - we do! And it’s available to you, whether you’re starting a new program or you want to inspire and encourage instructors of an existing one. We started RealCare® Training about a year ago and it’s had great response. Our trainers come right to your location with products to accommodate groups of up to 15 people. Learn helpful tips, tricks and best practices to get the most out of your investment in RealCare® Baby, and to help your students get the most out of the program. Your product consultant can advise you on rates and reservations, but hurry because the fall is filling up fast!

Tip: Go through the infant care simulation in more than demonstration mode. Really.

We know you get the idea and you’ve either done it before or you think you know all about what happens during a simulation. But do you really? There is no better way to learn the ins and outs of Baby than to take it home for an overnight stay. Remember, you have the ability to program quiet times, so we’re not talking about a sleepless night with Baby. By experiencing what your participants experience, you can better prepare them for what they’ll see and hear, and better relate to their struggles and comments.

Baby makes up to 100 different sounds (recorded from real infants). You can’t possibly demo them all. By taking Baby home, you’ll likely experience quite a few of them. Your biggest problem is going to be selecting which one gets to go on a field trip home with you! May we suggest Eenie, Meenie, Miney, Mo?
 

Won't you please?

They stage a “baby napping” – and we’re not talking about rest time
A North Carolina Story
.

Kathryn Cox, Family and Consumer Sciences teacher, and Nancy Stallings, Special Populations teacher, help students enrolled in child development classes at William G. Enloe High School in Raleigh, N.C. learn to care for a baby in all situations using infant simulators.

With the assistance of Debbie French, Occupational Course of Study (OCS) teacher, a “baby napping” is staged to occur while the students have the Babies in their care during the school day. Within the OCS classroom, the students move around to accomplish different tasks and they carry RealCare® Baby with them. When a student is not caring for his or her Baby and there’s an opportune time, Mrs. French quietly removes the Baby from its carrier and slips away with it.

When the student realizes the Baby is missing, Mrs. French quickly identifies it as a “baby napping.” Students stop their tasks to assist the “student parent” in determining what should be done in this situation. Questions are written on the board. Students are encouraged to make a “quick” decision for the safety of the Baby.  

  • What is the Baby’s name?

  • What was the Baby wearing?

  • What are the Baby’s skin, hair, and eye coloring?

  •  How soon do you call the police and report the Baby missing?

  •  What is an Amber Alert?

After the students have answered the questions, students go with teachers in different directions in the school to see if they can locate the Baby.  The “student parent” remains in the classroom to await the return of the Baby. The Baby is returned when found to the “student parent,” and the class gathers to summarize what happened.

When the students report the “baby napping” to Kathryn Cox, she uses it as teaching opportunity in the Child Development classes to review the steps in reporting a missing child and to identify what to do in an Amber Alert situation.      

-- Kathryn Cox and Nancy Stallings, William G. Enloe High School, Raleigh, North Carolina

 

Win Realityworks Products. Be a Star.
All FREE in Exchange for Your Story!

We print your story and you get a chance to win free product! Tell us a little bit about your program and what makes it special. We’ll share your story with the world.

Did you know that your program could inspire others to do the same? Ever think that your best practices, tips and tricks might help other educators find a better way? Have a funny story to share? Our readers have done this and more by telling the Star about themselves. And you can, too!

Brag it up. Give us your “best practices.” Entertain us! Winners will be chosen by random drawing at the end of the year. Stories will be featured here and possibly in other marketing materials throughout the year.

 
From the Mail Bag

We get lots of messages from customers, friends and even students, like Danielle in Kentucky, who writes:

My family and I moved to a small town called Covington, Kentucky toward the middle of the school year. By the time I was registered at Holmes High School, it was basically too late to choose which classes I actually wanted. So my school counselor signed me up for child development. I loved kids and was excited to learn more about human development.

The teacher warned all of the students that we would have a huge project that will ultimately determine a large percentage of our grade near the end of the year. No one seemed worried . . . until that time came. We were each given infant simulators to take care of like real babies. Even with the simulator in my hands I really didn’t think it was a big deal. But later I had to go to work. A few people I knew at school offered to baby-sit for me. But I didn’t know if I could fully trust them with the Baby. I just decided to take the Baby to work with me. It was a harsh day. But since Covington is such a small town, every one of my customers knew me. And they would all ask questions about the simulator. I felt like a teacher by educating them about how it was like a real baby.

Eventually, a lot more people knew about it. Almost all of my friends decided to take child development the next school year. And I made a definite decision that I would not have any children until I feel secure with my life.

Thanks for writing, Danielle, and for being a great advocate of RealCare® Baby in your community. Infant simulators get attention wherever they go!

 

 
Sue Simon is a STAR to us
Sue Simon

Did you ever feel like a runner-up? An also-ran? Maybe you were dumped before the homecoming dance? At any rate, sometimes things don’t work out even though you are a wonderful human being. In this case, many wonderful customers didn’t get their moments in the sun and we’d like do something about that.

Last year, we filmed the “Change the World” DVD in many locations around the world. In order to pull that off, we talked to a lot of wonderful customers who were willing to go on camera to tell others about their successful RealCare® programs. Unfortunately, we couldn’t get to everyone so we
have some great stories that have gone untold.

Sue Simon is a Family and Consumer Sciences teacher at James Madison Memorial High School in Madison, Wisconsin. She uses the RealCare® Program during the six weeks leading up to Christmas vacation. Her collection of Babies came from the University of Wisconsin–Madison, when a group of students wrote a grant to get infant simulators in each of the area high schools.

“Before that, I did the egg and sacks of flour, and all the crazy things we did,” she says. “The infant simulators are so much closer to the real thing. Close enough that it’s a rare teen who isn’t affected by it.”

Sue makes her students carry the Babies during school and it accomplishes a few objectives.

“I use it as a promo for my classes,” she says. “They also have to walk through the halls and protect it from people who want to bobble their (simulator’s) heads and make them lose points. It gives them a much clearer picture of what the reality is to keep a baby safe. All good things come of it.”

Sue says she has the support of others on staff, too, which really helps her program flourish. When she brings Babies out it becomes a whole school event.

“My only regret is that it’s for such a short time. I have never felt so affirmed as a teacher. It’s a rare parent who doesn’t support it. Parents who I never see otherwise show up at my classroom door at 7 a.m. because their kids are taking Baby then.

“These days it’s hard to find a program that is overwhelmingly supported by parents. I really think it does accomplish the purpose. I wouldn’t consider NOT using them.”

 

 

We’re Here For You
Product Support with a Smile

Friendly Product SupporterUnlike some companies, you can call the Realityworks product support line and get a real live person to help you with your product concerns. And even though you can’t see them through the phone, they really are smiling. They can talk you through just about any issue that’s keeping you from getting things accomplished (unless your issue is that pile of laundry or the ”check engine” light in your vehicle).

In addition to the one-on-one help, we share their product support tips every month right here by the clover (because we’re lucky to have such great product support technicians, of course).

Product support hours are Monday through Thursday 7 a.m. to 6 p.m. and Fridays 7 a.m. to 5 p.m. Central Standard Time. Call 800.830.1416 or 715.830.2040.

Lucky you!Product Support Tip o’ the Month

How well do you know your Rechargeable Battery Pack?
How to store your Babies properly while they’re not in use.

It’s a story problem! Remember how fun those were? Sharpen your #2 pencils, folks.

You are in the process of programming your RealCare® Baby II-plus with the handheld control unit. Just as you transfer the data from the control unit to Baby, the control unit display reads "Low Batteries, Replace Batteries" warning you that the infant simulator power is low. In this situation do you . . .

  1. Open the battery compartment and remove the batteries from the green wrapping (hint: this is the wrong answer).

  2. Open the battery compartment and remove the rechargeable battery pack and circuit board (hint: this is another wrong answer).

  3. Call product support at 800.830.1416 for further instructions.

You’re brilliant! You answered c) which is the correct answer. Call Product Support at 800.830.1416 for further instructions. Our helpful Product Support technicians will assist you to determine if the battery pack charge is too low, or if the battery pack needs to be "reset."  Are you asking what it means to “reset” the battery pack? Excellent question!

And that’s why you should call Product Support! Please have Baby, instructor key, handheld control unit, charger and a Phillips head screwdriver ready when you call.

Never used the handheld control unit? For your convenience, the handheld control unit gives you an option in addition to Control Center software. It’s handy for individual Baby programming and data retrieval.

Finally, never disassemble the battery pack by removing the green wrapping, and never remove the rechargeable battery pack and circuit board from your infant simulators without contacting Product Support first.

You can find more product tips, tricks and other helpful hints here by the clover next month. Product Support hours are Monday through Thursday 7 a.m. to 6 p.m. and Fridays 7 a.m. to 5 p.m. Central Standard Time USA. Call 800.830.1416 or 715.830.2040.

P.S. Your Baby needs changing, and we don't mean the diaper! If you're still using Babies that require batteries or keys, we can get you into the latest and most convenient technology for less than you think! Trade in your older model Babies and get a significant discount on the purchase of the new RealCare® Baby II-plus with rechargeable battery pack and Control Center software for easy programming and data retrieval. This one's for you, program leaders. The smartest Baby you will ever meet! Ask your product consultant for details or download the Trade-In Form here to get started.

 

 

Pass it On!

Know somebody who should get this newsletter? Forward them a copy of the Star today. Prizes! True stories! Life-changing moments! Textures! Colors! Silly stuff! Share the love, won’t you?

Did you sink or swim? July trivia was all wet.

Last month Baby took a holiday on the shores of lovely Lake Wissota in Chippewa Falls, Wisconsin USA. In her postcard she gave us all something to think about, asking, “in what major motion picture was Lake Wissota mentioned?”

We offered bonus applause for anyone who could tell us the name of the actor whose character mentions it, and a standing ovation for anyone who could explain the factual error in this obscure cultural reference.

The answers came in fast like the wake from a ski boat. You smartie-pants movie trivia buffs knew it was the movie about another boat, Titanic. The strapping young man in suspenders, Jack Dawson, was played by Leonardo DiCaprio, who claimed to hail from Chippewa Falls, Wisconsin and spoke of fishing in Lake Wissota. The factual error? The Titanic sailed and sank in 1912. Lake Wissota, a manmade lake created from a hydro dam, was dug in 1918. Sorry, Leo. Your writers didn’t do their research. But sharp Star readers did!

We’re on our feet and whoop-whoop-whooping for Jessie Johnson, Family Service Manager for Easter Seals Kind Care in—coincidentally—Milwaukee, Wisconsin, who knew it all. Other Leo-lovers (we presume) and wise winners of our Titanic-sized trivia prizes hailed from Kansas, Ohio (several times!), Iowa, Michigan, Indiana, Missouri and Washington, D.C.

Congratulations, winners! Keep playing Star Trivia and we’ll keep trying to stump you.

 

 

May we help you?

Request information here. Can’t find what you’re looking for? Call us at 800.830.1416 or 715.830.2040.

Interested in Realityworks products? Request a catalog by mail. You may also view a pdf of the Realityworks catalog.

Would you like to know more about Realityworks and how our products can help you change the world? Request a DVD with testimonials from around the world, success stories and product information.

Are you interested in participating in product research? Sign up to be contacted when opportunities arise.

Are you using Control Center software version 1.0? If you don’t have the latest upgrade you can get it online FREE.

For a summary of effectiveness studies conducted on Realityworks infant simulators, we’ll send you our white paper.

For the information of your choice, email us anytime.

Just here for the fun of it? See you next month!
 

*Star Trivia Question

Exactly which birds return to Capistrano?

Special bonus to the first 10 readers to reply with the correct name for this obscure cultural reference. Email your response to newsletter@realityworks.com and include your name, organization and address information so we can send you a delightful prize.

You made it to the end!

Visit our web site at www.realityworks.com.

Comments? Questions? Send them to us at newsletter@realityworks.com.

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Realityworks, Inc.
2709 Mondovi Road, Eau Claire, WI 54701 USA
715.830.2040 (phone) 715.830.2050 (fax)
800.830.1416 (phone)
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